Camp Hill Bounce House & Water Slide Rentals

Yes! We need you to be available for drop off so we can have you personally show us where you would like the inflatable. Most times we are able to set up in that exact location, however, there are times when our delivery driver needs to make safety calls defendant on slope, hills, power lines, space, surface setup.
At the time of setup, we will bring the extensions cords and the surface setup equipment, (please be sure you accurately told us if the setup is on grass or asphalt, or indoors as this is different equipment needed for setup). At that point, we will figure out the location of the equipment, make sure power is within 50 ft and secure everything down. Once that is complete we will go over the contract, Operator Instructions, and collect payment. (We accept cash or credit card as final payment) (Business/School Checks are accepted as well- no personal checks please)
We will then leave you with the equipment for the extent of your event. If you have any questions or issues please make sure you contact the office during your rental to give us the opportunity to remedy them for you.

Yes! You are required to be present for pickup. We do everything possible to get as close to your suggested pickup time as possible, but please realize it is only a suggested pickup time. We never guarantee that we can be back to a location at an exact time. We make the delivery schedules roughly 3 days prior to the event, so we have all events in at that point and can take a look at the weather, so we cannot guarantee any special times. With that said we certainly will try our best to get there within usually an hour or so of the event end, but keep in mind that depending on the day and time of year there are times we can be 2-3 hours after your end time. Please make sure you make arrangements to have power and someone available with it until our representative returns, and inspects it. At that point as long as power is available to them you are free to leave. We thank you for your flexibility and we will do our best to have our staff there in a timely manner.

No! It is the worst to expect this wonderful bounce house to arrive that looks just like the picture you rented, and find the company shows up with a filthy dirty unit!

3 Monkeys Inflatable provides clean, sanitized Inflatables. In fact, you will notice our staff in the field spot clean at setup and then when we tear down our staff vacuums out the inflatable on-site and cleans/sanitizes it on-site upon pickup. If the inflatable is wet we schedule it on our sheet to come out during the week to be completely dried and cleaned.

We also spot-check at the shop during the week to ensure our standards are being met. It's our top priority to provide you with clean, in great condition units as well as provide you with great customer service. Take a look at all of our reviews online to see how much our customers comment about how clean our units are!

Check out our cleaning procedures on this video here:

Please see our weather policy above if you are canceling due to weather.

When we take a booking we do require a 25% non-refundable deposit, except for weather (as long as it's within our weather policy).

We do ask that you wait to reserve until you are sure you really want the inflatable/party equipment. Keep in mind our equipment is sometimes pretty unique and so if it is something you definitely want you to want to reserve it as early as possible. It then takes it out of our inventory not allowing us to rent that piece to another customer. At this point, the deposit is non-refundable for any cancellations that are not weather-related.

Cancellations that include taking an item off an existing rental/or completely canceling a rental are subject to a 25% non-refundable fee stocking fee, if they are done over 2 weeks from the event date during business hours of Monday-Friday 9-5 pm. (This is of the total cost of rental items being canceled) Rentals changed to delete items under 13 days are subject to a 50% total cost of canceled goods as long as they are done by sending an email/calling our office during regular business hours of Monday-Friday 9-5 pm. Cancellations under 7 days prior to the event date are subject to no refund of the total cost of canceled goods. (This does not include any cancellations that would be due to weather, if you needed to move inside, reschedule your date, or cancel due to poor weather, as long as it falls within the guidelines of our weather policy.

It is your responsibility to contact us if you are concerned about the weather. If you don't tell us to not deliver the equipment then you are responsible for the entire rental fee. If you tell us to set it up and it rains during your event, you are responsible for the entire rental fee. No refunds will be issued on the equipment you wanted delivery despite a bad weather forecast. Once our delivery guys are dispatched you are responsible for the entire rental fee.

*Weather Concerns: Remember all-weather concerns need to be addressed with our office 24 hours prior by 3 pm. (Please be aware: We can't make exceptions as we have drivers scheduled counting on those hours/schedules and we need to be fair to them with notice of schedule changes) We ask that you have already checked the weather.com forecast and that it is in adherence to our weather policy as featured on our on our website for your convenience if you are looking to cancel your order. Again, We can't take calls for cancellations and reschedules sadly after 3 pm the day before your event because at that point we have crews already scheduled and we do not have enough time to organize and make changes to your event. If you are concerned please calls us to discuss during regular business hours of Monday-Friday 9 am-4 pm and on the day before your party by 3 pm. time. IMPORTANT: We do not a dedicated office on Saturday and Sundays, so you will need to call the emergency line if you are calling about an event for Sat or Sun with any concerns - however, keep in mind that we ask that ANY/ALL changes occur by 3 pm the day BEFORE your event. We cannot offer assistance on the emergency line for you wanted to make changes after the allotted time frame. Thank you!