Inflatable Party Rentals Lancaster, PA

A. Yes! You are required to be present for pickup. We do everything possible to get as close to your suggested pickup time as possible, but please realize it is only a suggested pickup time. We never guarantee that we can be back to a location at an exact time. We make the delivery schedules roughly 3 days prior to the event, so we have all events in at that point and can take a look at the weather, so we cannot guarantee any special times. With that said we certainly will try our best to get there within usually an hour or so of the event end, but keep in mind that depending on the day and time of year there are times we can be 2-3 hours after your end time. Please make sure you make arrangements to have power and someone available with it until our representative returns, and inspects it. At that point as long as power is available to them you are free to leave. We thank you for your flexibility and we will do our best to have our staff there in a timely manner.

A. Yes! They provide rental pavilions for a minimal fee. Please check with the park. Most parks require a permit and might require permission and/or rental of their facility in order to set up an inflatable at the park. They may also require a certificate of insurance when reserving your pavilion. Don't forget to find out if they have electricity on site & find out how many outlets you may need prior to calling.

A. No! It is the worst to expect this wonderful bounce house to arrive that looks just like the picture you rented, and find the company shows up with a filthy dirty unit!

3 Monkeys Inflatable provides clean, sanitized Inflatables. In fact, you will notice our staff in the field spot clean at setup and then when we tear down our staff vacuums out the inflatable on-site and cleans/sanitizes it on-site upon pickup. If the inflatable is wet we schedule it on our sheet to come out during the week to be completely dried and cleaned.

We also spot check at the shop during the week to ensure our standards are being met. It's our top priority to provide you with clean, in great condition units as well as provide you with great customer service. Take a look at all of our reviews online to see how much our customers comment about how clean our units are!

A. Basically our weather policy lets you cancel up to the night before your party (by 3 pm) if they are calling for a substantial amount of rain as defined below. There is absolutely no fees should you need to cancel or reschedule your date, due to excessive rain, heavy winds, or snow conditions, as long as it is done by the night before your party no later than 3:00 pm, as defined below. If you choose to cancel an event in advance of 3 pm the day before your event, because of a concern with the weather at that time, refunds will be issued according to the 24-hour outlook on weather.com. (For example, if you choose to cancel an event on Wed for a Sat. event because the forecast is at 60% rain and the weather improves by Friday to 30% chance of rain, no refund will be issued for your deposit amount.) Full payment is required for any cancelations made after 5:00 pm. Keep in mind that we will regardless of how you paid the deposit or paid in full mail you a check within 30 days of your event cancellations if you are not able to reschedule. Thank you.

PLEASE NOTE: The local forecast almost always includes isolated showers, thunderstorms, etc. That is to be expected when we have excessive heat. Please make certain you are consulting hourly forecasts on a trusted weather reporting website such as This is what we use.

Rainy/Snow conditions warranting cancelation/under our policy are described as follows:

60% chance of rain during your party/event time for over 50% of your event time. Snowfall predicted at least a 60% chance for over 50% of your event time.

The 60% or higher chance of rain/snow must be within 24 hours in advance of your party. Forecast predicting higher than 50% chance of rain farther out then 24hrs is too far out to rely on the predictability of the forecast.

If you decide to take the inflatable/moonbounce and it begins to rain, simply shut down the power until it stops. When the passing shower passes you can re-inflate the inflatable, taking care to wipe down the surface inside to ensure there is no water to slip on.

If it begins to start getting windy while in use, simply shut down the power until it stops. Operating an inflatable in winds over 20 mph is unsafe, and should not be done. Please wait until the winds calm, and then it is safe to re-inflate and use again.

*All cancelations under 60% chance are at the discretion of management.