Landisville Bounce House & Party Rentals

A. Yes! We need you to be available for drop off so we can have you personally show us where you would like the inflatable. Most times we are able to set up in that exact location, however, there are times when our delivery driver needs to make safety calls defendant on slope, hills, power lines, space, surface setup.
At the time of setup, we will bring the extensions cords and the surface setup equipment, (please be sure you accurately told us if the setup is on grass or asphalt, or indoors as this is different equipment needed for setup). At that point, we will figure out the location of the equipment, make sure power is within 50 ft and secure everything down. Once that is complete we will go over the contract, Operator Instructions, and collect payment. (We accept cash or credit card as final payment) (Business/School Checks are accepted as well- no personal checks please)
We will then leave you with the equipment for the extent of your event. If you have any questions or issues please make sure you contact the office during your rental to give us the opportunity to remedy them for you.

A. Basically our weather policy lets you cancel up to the night before your party (by 3 pm) if they are calling for a substantial amount of rain as defined below. There is absolutely no fees should you need to cancel or reschedule your date, due to excessive rain, heavy winds, or snow conditions, as long as it is done by the night before your party no later than 3:00 pm, as defined below. If you choose to cancel an event in advance of 3 pm the day before your event, because of a concern with the weather at that time, refunds will be issued according to the 24-hour outlook on weather.com. (For example, if you choose to cancel an event on Wed for a Sat. event because the forecast is at 60% rain and the weather improves by Friday to 30% chance of rain, no refund will be issued for your deposit amount.) Full payment is required for any cancelations made after 5:00 pm. Keep in mind that we will regardless of how you paid the deposit or paid in full mail you a check within 30 days of your event cancellations if you are not able to reschedule. Thank you.

PLEASE NOTE: The local forecast almost always includes isolated showers, thunderstorms, etc. That is to be expected when we have excessive heat. Please make certain you are consulting hourly forecasts on a trusted weather reporting website such as This is what we use.

Rainy/Snow conditions warranting cancelation/under our policy are described as follows:

60% chance of rain during your party/event time for over 50% of your event time. Snowfall predicted at least a 60% chance for over 50% of your event time.

The 60% or higher chance of rain/snow must be within 24 hours in advance of your party. Forecast predicting higher than 50% chance of rain farther out then 24hrs is too far out to rely on the predictability of the forecast.

If you decide to take the inflatable/moonbounce and it begins to rain, simply shut down the power until it stops. When the passing shower passes you can re-inflate the inflatable, taking care to wipe down the surface inside to ensure there is no water to slip on.

If it begins to start getting windy while in use, simply shut down the power until it stops. Operating an inflatable in winds over 20 mph is unsafe, and should not be done. Please wait until the winds calm, and then it is safe to re-inflate and use again.

*All cancelations under 60% chance are at the discretion of management.

A. Please see our weather policy above if you are canceling due to weather.

When we take a booking we do require a 25% non-refundable deposit

We do ask that you wait to reserve until you are sure you really want the inflatable/party equipment. Keep in mind our equipment is sometimes pretty unique and so if it is something you definitely want you to want to reserve it as early as possible. It then takes it out of our inventory not allowing us to rent that piece to another customer. At this point, the deposit is non-refundable for any cancellations that are not weather-related.

Cancellations that include taking an item off an existing rental/or completely canceling a rental are subject to a 25% non-refundable fee stocking fee if they are done over 2 weeks from the event date during business hours of Monday-Friday 9-5 pm. (This is of the total cost of rental items being canceled) Rentals changed to delete items under 13 days are subject to a 50% total cost of canceled goods as long as they are done by sending an email/calling our office during regular business hours of Monday-Friday 9-5 pm. Cancellations under 7 days prior to the event date are subject to no refund of the total cost of canceled goods.

It is your responsibility to contact us if you are concerned about the weather. If you don't tell us to not deliver the equipment then you are responsible for the entire rental fee. If you tell us to set it up and it rains during your event, you are responsible for the entire rental fee. No refunds will be issued on the equipment you wanted delivering despite a bad weather forecast. Once our delivery guys are dispatched you are responsible for the entire rental fee.

*Weather Concerns: Remember all-weather concerns need to be addressed with our office 24 hours prior by 3 pm. (Please be aware: We can't make exceptions as we have drivers scheduled counting on those hours/schedules and we need to be fair to them with notice of schedule changes) We ask that you have already checked the weather.com forecast and that it is in adherence to our weather policy as featured on our on our website for your convenience if you are looking to cancel your order. Again, We can't take calls for cancellations and reschedules sadly after 3 pm the day before your event because at that point we have crews already scheduled and we do not have enough time to organize and make changes to your event. If you are concerned please calls us to discuss during regular business hours of Monday-Friday 9 am-4 pm and on the day before your party by 3 pm. time. IMPORTANT: We do not a dedicated office on Saturday and Sundays, so you will need to call the emergency line if you are calling about an event for Sat or Sun with any concerns - however, keep in mind that we ask that ANY/ALL changes occur by 3 pm the day BEFORE your event. We cannot offer assistance on the emergency line for you wanted to make changes after the allotted time frame. Thank you!

A. We have researched cleaners that are considered to be recommended cleaners against and us happy to find that the Lysol All Purpose cleaner that we have always used on our Inflatables, Games & Attractions is one of the listed products for Novel Coronavirus Fighting Products. As always we will continue to sanitize and clean our attractions with the same level of care you are used to with a spot cleaning at the setup that will become a more thorough cleaning of all the inside surfaces and then again when we come back our regular deep clean at pickup will continue to be something we will continue to do. We have gotten a few questions regarding policies surrounding the cancelation of your event.

We do ask that you contact us if you have any concerns regarding our cleaning of the items. We feel that this can be greatly impacted if you follow the CDC-recommended preventive actions such as wash your hands with soap and water for 20 seconds with hand sanitizer with at least 60% alcohol. Avoid touching your nose, eyes, and mouth. Use household wipes and spray disinfect doorknobs, light switches, and frequently touched items/objects. We encourage our customers to add a table with hand sanitizer at the entrance of each attraction and require participants to wash their hands. We also encourage you to ask any guests with obvious colds or anyone that has been around anyone who is sick to not attend your event to ensure everyone stays healthy and safe. 3 Monkeys Inflatables also has added new rental items to help you manage your events with more care to keeping hands clean so we are now offering hand washing stations, anti bac stations, along with a new germ buster cleaning service that we can offer for on-site cleaning in between uses. Give us a call or email us for more details.